Official Access to Your Crypto Wallet
Learn how to securely access your cryptocurrency assets through Ledger Live, the official companion app for Ledger hardware wallets.
Follow these essential steps to secure your Ledger Live access
Begin your secure crypto journey by downloading the official Ledger Live application from ledger.com. Always verify you're on the legitimate website to avoid phishing attempts. The application is available for Windows, macOS, Linux, iOS, and Android. Never download Ledger Live from third-party sources or app stores other than official ones, as malicious versions could compromise your security.
Connect your Ledger hardware wallet to your computer or mobile device. During initial setup, you'll create a PIN code that protects physical access to your device. This PIN should be unique and never shared with anyone. Your device will generate a 24-word recovery phrase, which is the master key to your crypto assets. Write this phrase on the provided recovery sheet and store it in a secure, offline location.
Your 24-word recovery phrase is the most critical element of your security. Never photograph it, store it digitally, or share it with anyone claiming to be from Ledger support. Legitimate Ledger employees will never ask for your recovery phrase. Consider using a metal backup solution for fire and water resistance. Store multiple copies in separate secure locations. This phrase allows complete recovery of your assets if your device is lost or damaged.
When accessing Ledger Live, you'll enter your device PIN on the hardware wallet itself—never on your computer or phone. This ensures your PIN cannot be captured by malware or keyloggers. The application communicates with your device to verify ownership without exposing sensitive information. Each transaction must be physically confirmed on your device's buttons, providing an additional security layer that software-only wallets cannot match.
Enable all security features within Ledger Live, including automatic lock timeouts and password protection for the desktop app. Keep your Ledger Live software updated to benefit from the latest security patches. Be vigilant against phishing emails or messages asking you to verify your wallet or recovery phrase. Ledger will never ask for this information. Use strong, unique passwords for any accounts linked to your crypto activities and enable two-factor authentication wherever possible.
Industry-leading protection for your digital assets
Your private keys never leave the hardware device, providing bank-grade security through offline storage and cryptographic verification for every transaction.
Multi-layer protection with device PIN codes and optional app passwords ensures that even physical access to your device doesn't compromise your funds.
Complete ownership through your 24-word recovery phrase. You alone control your assets with no dependency on any company or third party for access.
Common questions about Ledger Live login security
Ledger will never ask for your 24-word recovery phrase, PIN code, or private keys. Never share these with anyone, including people claiming to be from Ledger support. Always verify you're on the official ledger.com website before downloading any software.